Terms & Conditions

Effective Date: May 2026

1. About These Terms

These Terms govern access to and use of the SignRise learning platform provided by Sound Waves Foundation (β€œwe”, β€œus”, β€œour”), including:
  • SignRise Classroom
  • the SignRise website
  • the SignRise app
  • related worksheets, downloads and educational resources
(together, β€œSignRise” or the β€œPlatform”). By accessing or using SignRise, you agree to these Terms and our Privacy Notice. If you do not agree, you must not use the Platform.

2. Eligibility and Accounts

Users may include schools, teachers, tutors, parents, students and individual learners. Users are responsible for:
  • keeping login details secure;
  • ensuring account information is accurate; and
  • using the Platform lawfully and appropriately.
We may suspend or terminate accounts where there is misuse of the Platform, including unauthorised sharing, hacking, abusive behaviour, or breach of these Terms.

3. Subscriptions and Access

Access to SignRise requires a valid subscription or trial. Subscriptions:
  • are non-transferable;
  • are for educational, non-commercial use only unless agreed otherwise in writing; and
  • may be suspended or cancelled if payment is not received.
Schools must hold their own subscription unless otherwise agreed by us. We may change subscription pricing or available features on renewal. We will give reasonable notice of material changes.

Unless required by law, subscriptions and purchases are non-refundable once access has been provided. Users are responsible for their own internet access and device compatibility.

4. User Data and Privacy

We process personal data in accordance with our Privacy Notice and applicable UK data protection law. Where a subscription expires and is not renewed, user data may be deleted after 90 days. Payment card details are processed securely and are not stored by us after payment. Schools and tutors are responsible for ensuring they have appropriate authority to share learner data with us for the purposes of providing the Platform.

5. Intellectual Property

All content and materials on SignRise, including educational resources, text, graphics, branding, software and downloads, are owned by or licensed to us and are protected by intellectual property laws. Users may use and print resources only for their own educational purposes within the scope of their subscription. Users must not:
  • copy, sell, redistribute or commercially exploit Platform content;
  • upload content to third-party websites or shared resource banks;
  • remove copyright or branding notices; or
  • create derivative works without our written permission.

6. Acceptable Use

Users must not use the Platform:
  • unlawfully;
  • in a way that infringes intellectual property or privacy rights;
  • to distribute harmful software or malicious code; or
  • in any way that may damage, disrupt or impair the Platform.
We may suspend access where we reasonably believe these Terms have been breached.

7. Availability and Liability

We aim to keep the Platform available and accurate but do not guarantee uninterrupted or error-free access. To the fullest extent permitted by law:
  • the Platform and content are provided β€œas is”;
  • we are not responsible for indirect or consequential loss; and
  • our liability arising from use of the Platform is limited to the amount paid for the relevant subscription in the previous 12 months.
Nothing in these Terms excludes liability which cannot legally be excluded under English law, including liability for fraud, death or personal injury caused by negligence, or statutory consumer rights.

8. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for their content, security or availability.

9. Changes to These Terms

We may update these Terms from time to time. Where changes are material, we will provide reasonable notice, including by email or through the Platform. Continued use of SignRise after changes take effect constitutes acceptance of the updated Terms.

10. Termination

We may suspend or terminate access to the Platform where:
  • these Terms are breached;
  • misuse is suspected; or
  • a subscription expires.
Relevant provisions relating to intellectual property, liability and governing law will continue after termination.

11. Governing Law

These Terms are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over any dispute arising from these Terms.

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